Privacy Policy

Effective Date: 01/05/2025

At Boulehya Home, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.boulehyahome.com].

By using our website, you agree to the terms outlined below. If you do not agree with the terms, please do not access the site.

1. Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information (processed securely via third-party providers)

Usage Data

We automatically collect certain information when you visit our site, such as:

  • Browser type and version

  • Device and operating system

  • IP address

  • Pages visited and time spent

Cookies

We use cookies to enhance your experience, analyze site traffic, and deliver personalized content. You can control cookies via your browser settings.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To improve our website and services

  • To send order confirmations, delivery updates, and promotional offers (if subscribed)

  • For analytics and business insights

3. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners)

  • Legal authorities when required by law or to protect our rights

4. Your Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at: [email protected]

5. Data Security

We take appropriate measures to protect your data:

  • Secure hosting and encrypted transactions

  • Access restricted to authorized personnel only

However, no transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use:

  • Essential cookies for core website functionality

  • Performance cookies for analytics

  • Marketing cookies to personalize ads

You may disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware of such data being collected, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review the policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Boulehya Home
📧 [email protected]
📞 +216 20 60 90 20
📍 Rte Sousse Msaken – Massadine , Sousse , Tunisia.